+49 (0) 6205 2860930     +49 (0) 06205 2329599    info@glowdrill.com
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Privacy policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we give you detailed information about the handling of your data. This Privacy Policy applies only to our Web sites. If you are directed through links on our pages to other pages, please find out there on the handling of your data.

1. Responsible:

GLOWDRILL GmbH
1. Industriestraße 3
68804 Altlußheim

 

If you want to exercise your legal rights or have general questions, please contact us at:

Tel.: +49 (0) 6205 2860930
Fax: +49 (0) 6205 2329599
E-Mail: info@glowdrill.com

2. Which data we collect and process

The basis for data processing is Art. 6 para. 1 lit. f GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

a) server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
used operating system
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
A merge of this data with other data sources will not be done.

b) contract data

We collect, process and store the data you provide when you order from us. In addition, we store and process data about the order and payment history.

c) contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

The processing of the data entered into the contact form is therefore exclusively based on your consent (Art. 6 (1) lit. GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or delete the purpose for data storage (for example, after your request has been processed). Mandatory statutory provisions – especially retention periods – remain unaffected.

d) registration on this website

You can register on our website to use additional features on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, we will reject the registration.

For important changes, such as the scope of the offer or for technical changes, we use the e-mail address specified during registration to inform you in this way.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. GDPR). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the already completed data processing remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.

e) log data

When you visit our website or use our services, the device that you use to access the page automatically transmits log data (connection data) to our servers. This is especially the case when you order when you log in. Log information includes the IP address of the device used to access the website or service, the type of browser you access, the website you have previously visited, your system configuration, and the date and time information. We store IP addresses only to the extent necessary to provide our services. Otherwise, the IP addresses are deleted or anonymized. We store your IP address when visiting our website for a maximum of 7 days to detect and ward off attacks.

f) Cookies and pixels

We use cookies and pixels in various places on our website.
Cookies are small identifiers that a server on the device used to access our website stores. They contain information that can be retrieved when accessing our services, allowing for more efficient and better use of our services.
We use permanent and so-called session cookies. Session cookies are already deleted when you close your web browser. Persistent cookies remain on your device until they are no longer needed and deleted to achieve their purpose.
The cookies serve to improve our services and the use of certain features. Thus, e.g. In addition, cookies are also used among other things to collect statistical information about our website, for example about the number of visitors.
You can prevent the setting of cookies at any time by means of an appropriate setting of your Internet browser used and thus permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If you deactivate the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.
Pixels are small graphics on web pages that allow log file recording and log file analysis, which are often used for statistical analysis.

We use the following tracking and analysis tools:
• Google Analytics:
The operating company of the Google Analytics component is Google Inc. The purpose is to analyze the flow of visitors on our website. Among other things, Google uses the data and information obtained to evaluate the use of our website in order to compile online reports for us.
Google Analytics sets a cookie in your browser. By using this cookie Google is enabled to analyze the usage of our website. Each time you visit a web page that has a Google Analytics component integrated into it, the web browser automatically causes it to submit data to Google. No personal data will be transmitted to Google. The IP address we collect will be forwarded to Google only after anonymization.
It is possible to object to the collection and processing of this data by Google. You will need to download and install a browser add-on at https://tools.google.com/dlpage/gaoptout. Additional information and Google’s privacy policy can be found at https://www.google.com/intl/en/policies/privacy/ and http://www.google.com/analytics/terms/en.html. Google Analytics is explained in more detail at https://www.google.com/intl/de_de/analytics/.

• Google Adwords: Google AdWords services provider company is Google Inc. If you reach our website via a Google ad, a so-called conversion cookie will be stored on your browser by Google. A conversion cookie expires after thirty days and is not for identification. About the conversion cookie is, if the cookie has not yet expired, traced whether certain sub-pages, such as the shopping cart from an online shop system, were accessed on our website. The conversion cookie allows both us and Google to understand if our visitors came to our website through an AdWords ad and generated revenue.
The data and information collected through the use of the conversion cookie will be used to determine the success or failure of your AdWords ad and to help us optimize our AdWords ads for the future. Neither we nor any other Google AdWords advertiser receives any information from Google that could identify our site visitors. No personal information will be transmitted to Google. The IP address we collect will be forwarded to Google only after anonymization.
You may opt out of Google interest-based advertising. To do this, you need to go to the https://support.google.com/ads/answer/2662922?hl=en link and make the settings you want. Additional information and Google’s privacy policy can be found at https://www.google.com/intl/en/policies/privacy/.

g) Social media

We use social network icons Facebook on our pages. This service is offered by the company Facebook Inc.
In order to increase the protection of your data when visiting our website, the redirects are static links built in by the so-called “Shariff” project. This will prevent your data from being sent to social networks when you visit our website. Contact between you and the social network will not be established until you actively click on the button. Further information can be found here: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

3. Legal basis of processing

We process and use your data to perform the contract and provide our services, to improve our services and our websites and to adapt them to your needs, to provide updates and upgrades and to provide you with notifications regarding the service, as well Settle accounts to create and collect our claims.

Art. 6 I lit. A GDPR provides us with a legal basis for processing operations in which we obtain consent for a particular processing purpose. If the processing of personal data is required to fulfill a contract, the processing is based on Art. 6 I lit. b GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries regarding our products or services. If we are subject to a legal obligation which requires the processing of personal data, such as the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR are based. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary for the protection of our legitimate interests or that of a third party, unless the interests, fundamental rights and fundamental freedoms of the person concerned prevail. Such processing operations are particularly allowed to us because they have been specifically mentioned by the European legislator. A legitimate interest is usually to be assumed if the data subject is a customer of the person responsible.
Is the processing of personal data based on Article 6 I lit. f GDPR is our legitimate interest in conducting our business.

4. Categories of data recipients

Shipping companies: These take over the dispatch of your orders.

Dept collection service provider: They provide dept collection services for us.

Tax consultant: We pass on various personal data as responsible persons within the scope of our business processes to our tax consultant. We have ensured the security of your data by concluding contract data processing agreements.

We only release data to authorities and third parties in accordance with statutory provisions or a judicial title. Information to authorities may be provided on the basis of a legal regulation on security or prosecution. Third parties only receive information if required by law. This can be e.g. be the case for copyright infringement.

5. Duration of storage

We use and store your personal data in the context of the order or purchase transaction (Art. 5 (1) (e) GDPR). In addition, the current commercial and tax retention periods apply.

6. Plugin and tools

YouTube
Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you’ve visited.
If you’re logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
For more information about how to handle user data, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy.

7. Your rights

a) Information and confirmation rights
You have the right to receive free information from us at any time as well as confirmation of your personal data and a copy of this information.

b) Right of rectification
You have the right to demand the immediate correction of incorrect personal data concerning you. You also have the right to request the completion of incomplete personal data, including by means of a supplementary statement, taking into account the purposes of processing.

c) deletion rights
You have the right to have your personal data deleted without delay, if any of the following is true and if processing is not required:
• The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary.
• They revoke their consent on which the processing was based and lack any other legal basis for the processing.
• You object to the processing in accordance with Art. 21 para. 1 GDPR, and there are no legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 para. 2 GDPR.
• The personal data were processed unlawfully.
• The deletion of personal data is required to fulfill a legal obligation under Union or national law to which we are subject.
• The personal data were collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.

d) Right to restriction of processing
You have the right to request the restriction of processing if one of the following conditions is met:

• The accuracy of your personal information is contested by you for a period of time that allows us to verify the accuracy of your personal information.
• The processing is unlawful, you refuse the deletion of personal data and instead require the restriction of the use of personal data.
• We no longer need your personal information for processing purposes, but you need it to assert, exercise or defend your rights.
• You have objection to the processing acc. Art. 21 para. 1 DGPR and it is not yet clear whether our legitimate reasons prevail over yours.

e) Opposition rights against processing
You have the right to object at any time to the processing of personal data concerning you, which takes place on the basis of Article 6 (1) (e) or (f) of the GDPR.
In the event of an objection, we will no longer process personal data unless we can demonstrate compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims.
You have the right to object at any time to the processing of your personal data for the purpose of direct mail.

f) Data transferability
You have the right to receive personally identifiable information that has been provided to us in a structured, common and machine-readable format. You also have the right to transfer this data to another person responsible without hindrance by us, if the processing is based on the consent pursuant to Article 6 paragraph 1 letter a GDPR or Article 9 paragraph 2 letter a GDPR or is based on a contract pursuant to Article 6 (1) (b) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a public-interest or public-authority task Responsible person was transferred.
In addition, when exercising your right to data portability under Article 20 (1) of the GDPR, you have the right to obtain that your personal data are transmitted directly from one controller to another, where technically feasible and if not so the rights and freedoms of others are affected.

g) Right to revoke a data protection consent
You have the right to revoke the consent to the processing of personal data at any time.

h) Right to complain to the supervisory authority
You have the right to contact a supervisor in the Member State of your whereabouts or work or the alleged violation at any time if you believe that the processing of your personal data violates the EU General Data Protection Regulation.